ARC A770 is killing my audio

[bricken66]

Once again im  adressing this problem with Arc A770 and USB-C audio interface compability. Before i installed the Arc A770 in my system i never had any sound glitches at all, after reinstalling Windows 11 and Windows 10 and all drivers the problems still is there. In Ubuntu there is no problems. 

My system is.

Msi MAG Z690 Tomahawk WiFi DDR4

Intel i9 12900K

64GB DDR4 3600Mhz

2 Kingston 1 TB Rage Fury NVMe gen 4

Intel ARC A 770 16GB Limited Edition

Antelope Zen Go Synergy Core Audio Interface

Dont ask me to provide any videos or other media to prove my problems.

As this is my mainrig for creation of sound and video this is a big problem.

Dissable resizable bar in UEFI fixes the problems in Windows.

[Steevenoo]

The new driver doesn't fix it but I use ASIO4ALL 2.14 to bypass the problem and the sound is perfect !!!

[Dazeja]

There's no way I'm going to stop using my rock solid RME audio driver and start using asio4all just because an GPU wasn't tested with audio cards. I'll just wait for them iron this out. I'm just more upset at the idea of a new product not being tested on all uses of a PC, from INTEL. Either way I'm sure it will be fixed at some point. 

[Sakumiko]

Hello Arc users seems last driver 4314 solve the problem for me !

[Steevenoo]

same 😎

[VivaArc]

As of the 4314 update, there have been no issues. Per the 4314 release notes:

FIXED ISSUES- Some USB audio devices may exhibit intermittent audio stuttering on certain system configurations.

I will continue testing with various audio drivers and devices and report back if I find any issues.

[PH8]

That "sounds" like great news. 

Would be great if Intel could release 4314 for the laptop GPUs as well. 

[Dazeja]

Yep, I think it's finally fixed. I have had no problems with cracking ever since the new update.  i did have to disable my igpu though. My computer wouldn't boot up when both were enabled and both of them are Intel. But that's minor. I'm just glad it's fixed.

[BobAudio]

I continue to have this problem despite the latest driver update.  Halts and pops. frustrating.

[czupet]

it is September 2024 - a770 installed and I get the same issue. Very frustrating as this is my media center PC where audio is the number one service. You are talking about resizable bar disabling - what is that? (my rig is Win11, Ryzen 5 3600, 32GB RAM)

[czupet]

OK. I figured out what resizable bar is. It is in fact disabled on my MB. So this fix isn't going to work for me. Any other ideas? Newest driver 4sep2024. Win 11. 

[czupet]

has anyone tried to change usb port of the sound device? (in my case the sound device is Minidsp SHD Studio, just in case it matters, though this thread clearly indicates it doesn't really matter)

[czupet]

I checked various USB ports, from various controllers - no improvement. Also checked another DAC - Schiit Yggdarsil, which has galvanic insulation on UBS port. Issue persists. I feel like beta tester, just paid for it with my own money. I am thinking if this kind of issue is solvable by drivers at all? or is rother a hardware issue? I will probably make a warranty claim to my retailer. The product is literally unusable. 

[czupet]

issue solved. That was all about power. Connected power to GPU from another circuit in the power brick and there is no more crackling sound anymore. apologies intel for my comments above.