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Sorry, my English is not good enough. I use software translation
This problem can be traced back to at least November 2021 and has been found
Last year, some people in this community submitted this problem
12600k. Latest Graphics driver causes Edge and Chrome browser to lag severely.
This problem has not been fixed for more than half a year
My computer hardware is Intel Core i5-12600k with MSI Z690-P D4 Pro
The main hard disk is the solid-state disk of Western Digital Black SN770 500GB
All the solutions mentioned in article ID 000088630 cannot solve this problem.In addition to disabling hardware acceleration
But I need hardware acceleration to decode streaming media. This method puts the cart before the horse
My windows and drivers have been updated to the latest.And it also uses solid-state disk
GPU Driver:31.0.101.3222
OS:Microsoft Windows 11 21H2(22000.832)
Browser:Microsoft Edge 104.0.1293.47
It still can't make the browser run smoothly
It is mentioned in the article with ID 000088630 that this problem is caused by the recent driver. In fact, this problem has existed since November 2021
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Hello seputetto,
Thank you for the information provided.
I will proceed to check the issue internally and post back soon with more details.
Best regards,
Jean O.
Intel Customer Support Technician
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Hello seputetto,
Thanks for waiting for a response.
Our recommendations to solve this issue are the ones listed in the article, and we understand that you can't disable hardware acceleration. However, you should contact the browser's support team, as the issue seems to be unrelated to the graphics driver, and it may be caused by external factors.
Best regards,
Jean O.
Intel Customer Support Technician
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(Use software translation)
My computer has uhd770 and gtx1060 6G
If I use gtx1060 to run the browser, the above problem will not occur
That's why I attribute the problem to uhd770
However, the encoding format that gtx1060 supports decoding is not new enough
It does not support the new AV1 encoding
Therefore, I hope to be able to use AV1 hardware decoding of uhd770, and I hope it can use the browser normally and smoothly

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