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Adobe recommends that the driver version should be 27.20.100.8476 or above.

sstar83
Beginner
856 Views

Hello,

 

I have installed Adobe premiere pro 2022 and I am unable to use because  of the error display driver is not compatiable.  

I used their recommended link o download but the error message says the driver is the latest on the system. 

 

I downloaded DSA and it shows up to date but premier pro isn't working and tried to download and didn't work 

 

The link 

https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html  didn't work either 

 

 

My current driver version is 

ntel® HD Graphics 4600
Device Details
Adapter Compatibility Intel Corporation
Video Processor Intel® HD Graphics Family
Resolution 1920 x 1080
Bits Per Pixel 32
Number of Colors 4294967296
Refresh Rate - Current 60 Hz
Refresh Rate - Maximum 75 Hz
Refresh Rate - Minimum 59 Hz
Provider Intel Corporation
Version 20.19.15.5171
Date 11/4/2020

Processor 

Intel® Core™ i7-4790K CPU @ 4.00GHz

Intel64 Family 6 Model 60 Stepping 3
Architecture x64
# of Cores 4
# of Threads 8
Processor Base Frequency 4001 MHz
Current Voltage 1.8
Level 2 Cache 1024 Kb
Level 3 Cache 8192 Kb
Processor Id 0x306C3
Revision 15363

 

Operating System

Microsoft Windows 10 Pro (64-bit)
Release 2009
Version 21H1
OS Build 10.0.19043
Build Branch vb_release

 

Any help on the above issue?

Thanks in advance. 

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1 Reply
AlHill
Super User
850 Views

You have the latest version already.   You simply cannot meet Adobe's requirements.

You need to upgrade your hardware.

 

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

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