Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22695 Discussions

Application have been blocked from accessing display driver windows 10

MMite2
Beginner
4,921 Views

Hi,

I have two major issues in my dell Inspiron series 15 laptop with windows 10 64 bit touch.

1. Display driver has stopped responding and recovered:

I tried to change TdrDelay file with higher value. also updated driver.

But the issue still persists.

2. Application has been blocked from accessing graphics hardware.

This error come very frequently while watchcing videos. It also appears randomly even when no load on display driver.

The system hangs when this error appears.

I tried running dell display check tests, but they could not catch this.

I am using 20.19.15.4300 version of driver. moving to latest version is making issue more worse.

This is annoying and not find any proper solution to this.

Please help.

Thanks,

Mitesh

0 Kudos
23 Replies
idata
Employee
526 Views

Hi, Mitesh :

Thank you for the answer provided.

New drivers for Intel® HD Graphics 4400 have been released recently. The version is 15.40.28.4501 I suggest you to try it out and let us know how it goes.

https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497 https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497

If the problem persists, you could also perform a recovery of the system (using recovery options from Windows 10*) to get the cleanest installation possible.

The cleaner Windows 10* is, the better we are able to know if there is another driver or software that is affecting the performance of your device.

This procedure is different with the computer manufacturers, I recommend picking your OEM to get the proper instructions to perform that recovery in the safest way for you.

In the case where the issue is still present after doing this, you could reach your device manufacturer for a possible replacement or check out to be performed by them, one suggestion, let them know about what we have done so far, it would certainly quicken the process 😉

I am more than pleased to assist you for sure!

Please let us know how it goes.

Regards,

 

Esteban C
0 Kudos
idata
Employee
526 Views

Hello, Mitesh:

Here checking if you were able to get this fixed with the last recommendations provided to you.

Please let us know.

Regards,

 

Esteban C
0 Kudos
idata
Employee
526 Views

Hi, Mitesh:

I am here to check if you were able to update the drivers and get the issue fixed.

Additionally, in case you require any further support, please let us know 🙂

Regards,

 

Esteban C
0 Kudos
Reply