- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I have two major issues in my dell Inspiron series 15 laptop with windows 10 64 bit touch.
1. Display driver has stopped responding and recovered:
I tried to change TdrDelay file with higher value. also updated driver.
But the issue still persists.
2. Application has been blocked from accessing graphics hardware.
This error come very frequently while watchcing videos. It also appears randomly even when no load on display driver.
The system hangs when this error appears.
I tried running dell display check tests, but they could not catch this.
I am using 20.19.15.4300 version of driver. moving to latest version is making issue more worse.
This is annoying and not find any proper solution to this.
Please help.
Thanks,
Mitesh
Link Copied
- « Previous
-
- 1
- 2
- Next »
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, Mitesh :
Thank you for the answer provided.
New drivers for Intel® HD Graphics 4400 have been released recently. The version is 15.40.28.4501 I suggest you to try it out and let us know how it goes.
https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497 https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
If the problem persists, you could also perform a recovery of the system (using recovery options from Windows 10*) to get the cleanest installation possible.
The cleaner Windows 10* is, the better we are able to know if there is another driver or software that is affecting the performance of your device.
This procedure is different with the computer manufacturers, I recommend picking your OEM to get the proper instructions to perform that recovery in the safest way for you.
In the case where the issue is still present after doing this, you could reach your device manufacturer for a possible replacement or check out to be performed by them, one suggestion, let them know about what we have done so far, it would certainly quicken the process 😉
I am more than pleased to assist you for sure!
Please let us know how it goes.
Regards,
Esteban C
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, Mitesh:
Here checking if you were able to get this fixed with the last recommendations provided to you.
Please let us know.
Regards,
Esteban C
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, Mitesh:
I am here to check if you were able to update the drivers and get the issue fixed.
Additionally, in case you require any further support, please let us know 🙂
Regards,
Esteban C

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- « Previous
-
- 1
- 2
- Next »