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Applications randomly crash my computer, worked fine before.

amill50
Beginner
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I am using a Toshiba Satellite C55-B and am using Windows 10 Home

A few days ago I noticed something different. I was playing one of my favourite games, but as a ran it, I noticed that every time I ran the game, it would crash the whole system. About the ram, it was running faster than 3GB but I am sorta leaning to a conclusion that one of the cpu's cores had died out... but at the same time, not really. The game ran fine on my old computer with 2GB of ram [I don't have it anymore now...]

 

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AlHill
Super User
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Run the IPDT: https://www.intel.com/content/www/us/en/support/articles/000005567/processors.html

If the processor passes the test, you have some other problem.

 

Doc

 

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amill50
Beginner
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AlHill
Super User
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Contact Toshiba for support of their laptop, or contact microsoft for support of windows problems.

 

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Lewis-H
New Contributor I
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Toshiba Satellite C55-B is very old version release in 2014, I don't think it will support Windows 10. I would recommend you to downgrade to Windows 8.

Regards,

Lewis

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amill50
Beginner
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It came pre-installed with Windows 10...

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AlHill
Super User
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@amill50​ What is the model number of your processor?

 

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amill50
Beginner
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All I know is that its a

Intel® Celeron® Processor N2840

 

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AlHill
Super User
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Your "Bay Trail" processor is supported on Windows 10.

https://www.intel.com/content/www/us/en/support/articles/000006105/processors.html

 

You may want to do some maintenance/cleanup on your system, then do a windows "reset".

Make sure you have your data backed up.

 

Doc

 

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