Arc A750 blackout

[FireFox]

Hello everyone,
I have been using the Arc A750 graphics card for a year, and recently I’ve started experiencing occasional brief blackouts on my screen. After observing for a while, I noticed that the issue occurs whenever the refrigerator next to my PC starts running. Each blackout lasts about 2–3 seconds.

I’d like to ask friends in the forum, how can I solve this problem?

BTW,I have already updated the drivers for all the hardware in my computer, including the Arc A750 graphics card, to the latest versions.

Thanks a lot.

Alex

[RobbieR_Intel]

Hello Firefox,

Thank you for sharing your observation - it's interesting that you've identified a connection between the screen blackouts and your refrigerator cycling on. 

To further assist you, kindly answer the following questions:

• Is your system and refrigerator connected to the same power outlet or circuit?
• Have you observed similar issues with other devices in your setup, or does this only occur with your monitor?
• Have you tried plugging your PC into a different outlet on a separate circuit breaker?

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Firefox,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Firefox,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello FireFox, 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician