Arc issue

[nicsaa]

Hello, I am having low fps in game called arc raiders. not in other games. i have like under 60fps high settings 1080p with very decent pc, i have clean installed windows, all drivers.

Specs are cpu ryzen 7 5800x, 16 gb ram, gpu intel arc a770 (activated Rebar), m.2 ssd.

The game recommended gpu to run game is arc b570 (wich is slower than a770) with 1440p  and high settings to achiev over 60 fps. could this be a intels driver issue?

I tried lovering settings to low and even XeSS performance and still fps only 70s

nvidias gpu rtx 3060 (what is same power as a770) is perfoming alot better (80-90fps on 1080p high settings)

Best regards Nicsaa

[KentRusselP_Intel]

Hi Nicsaa,

Thank you for reaching out to the Intel Community Forum. I appreciate your message and want to assure you that I’m here to help with your concern. To better understand the issue and provide accurate support, could you please share the following details:

1. Are you running Arc Raiders through Steam, Epic Games Store, or another launcher?
2. Have you tried running the game in fullscreen versus borderless windowed mode?
3. Have you enabled Hardware Scheduling in Windows Graphics Settings for your Arc A770?
4. What power management mode is set for your Arc A770 (Performance or Balanced)?
5. During gameplay, what are your GPU utilization percentages (you can check with MSI Afterburner or similar tools)? What are your CPU usage levels per core during the game? Is your system RAM usage approaching the 16GB limit?
6. You mentioned other games work fine—could you name 2–3 specific titles that run well and their approximate FPS? Are these games using similar graphics APIs or engines as Arc Raiders?
7. Have you used Display Driver Uninstaller (DDU) before updating or installing graphics driver 32.0.101.8247?

If you have any additional questions or need further assistance, please don’t hesitate to contact us.

Best regards,

Kent Russel P.

Intel Customer Support Technician

[nicsaa]

1. Are you running Arc Raiders through Steam, Epic Games Store, or another launcher?
   Steam
2. Have you tried running the game in fullscreen versus borderless windowed mode?
   Yes
3. Have you enabled Hardware Scheduling in Windows Graphics Settings for your Arc A770?
   Theres no option for that setting
4. What power management mode is set for your Arc A770 (Performance or Balanced)?
   max performance
5. During gameplay, what are your GPU utilization percentages (you can check with MSI Afterburner or similar tools)?
   about 98%
6. What are your CPU usage levels per core during the game? Is your system RAM usage approaching the 16GB limit?
   about 30%, no ram limit 12,970gb
7. You mentioned other games work fine—could you name 2–3 specific titles that run well and their approximate FPS? Are these games using similar graphics APIs or engines as Arc Raiders?
   I have no other UE5 games
8. Have you used Display Driver Uninstaller (DDU) before updating or installing graphics driver 32.0.101.8247?
   No

[KentRusselP_Intel]

Hi Nicsaa,

Thank you for getting back to me. Please answer the following questions to help us further investigate your concern:

1. What is the refresh rate of your monitor?
2. Are you currently using any overlay applications?
3. What is your current Windows power plan configuration?
4. Have you tried limiting the in-game FPS to 60?

Additionally, please try the following steps:

1. Clean Driver Installation

• Download ⁠Display Driver Uninstaller (DDU).
• Boot into Safe Mode.
• Run DDU to completely remove Intel graphics drivers.
• Restart and reinstall Intel Arc driver ⁠32.0.101.8247 (WHQL Certified)
• Test Arc Raiders performance.

2. Force DirectX 11 in Steam

• In Steam, right-click Arc Raiders → Properties → Launch Options.
• Add: -dx11 (forces DirectX 11 instead of DX12).
• Test Arc Raiders performance.

If you have any additional questions or need further assistance, please don’t hesitate to contact us.

Best regards,

Kent Russel P.

Intel Customer Support Technician

[nicsaa]

75hz monitor and settings are the same. Steam overlay only. High performance. Tried limiting fps

With direct x 11 the game fps rised to 90fps BUT alot stuttering came present i mean alot. and XeSS and FSR was not ingame settings anymore

[KentRusselP_Intel]

Hi Nicsaa,

Thank you for your response. Please follow the steps below:

1. Clean Driver Installation

• Download Display Driver Uninstaller (DDU).
• Boot into Safe Mode.
• Run DDU to completely remove Intel graphics drivers.
• Restart and reinstall Intel Arc driver 32.0.101.8247 (WHQL Certified).
• Test Arc Raiders performance.

2. Windows Graphics Settings

• Go to Windows Settings → System → Display → Graphics.
• Browse and add the Arc Raiders executable.
• Set to High Performance.
• Enable Hardware-accelerated GPU scheduling (system-wide setting).

If you have any additional questions or need further assistance, please don’t hesitate to contact us.

Best regards,

Kent Russel P.

Intel Customer Support Technician

[nicsaa]

I went to update drivers on ddu safemode etc now my comp sent off and not restarting now I have to unblug battery and second hardware scheduling is NOT in settings only bordelsess and performance mode

[nicsaa]

Tried ccu installation. no solution.

[nicsaa]

Still issues after patces and new drivers. Are intel aware of this ? Games fps was fine with dx11 but game stuttered alot. With directx12 no stutter but low fps. Hardware-accelerated GPU scheduling (system-wide setting) is not supported on arc a770.

[KentRusselP_Intel]

Hi Nicsaa,

Thank you for your response and for your cooperation throughout this process. Please rest assured that I will continue investigating your concern to ensure we find the best possible solution. In the meantime, if you have any additional questions or need further assistance, please don’t hesitate to reach out. Your patience and collaboration are greatly appreciated.

Best regards,

Kent Russel P.

Intel Customer Support Technician

[KentRusselP_Intel]

Hi Nicsaa,

Thank you for patiently waiting. Please try to do Clean Driver Installation again and install the latest graphics driver ⁠32.0.101.8250.

If you have any additional questions or need further assistance, please don’t hesitate to contact us.

Best regards,

Kent Russel P.

Intel Customer Support Technician

[nicsaa]

Hello
I tried again but nothing changed so i agreed to sell this gpu. thank you for trying to helping me

[KentRusselP_Intel]

Hi Nicsaa,

I hope you're doing well and thanks for getting back.  I will proceed to close this inquiry. Should you require further assistance or have additional questions, please feel free to submit a new request. Kindly note that this thread will no longer be monitored once closed.

Best regards,

Kent Russel P.

Intel Customer Support Technician