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Product Name: Asus N551vw Notebook
Operating System: Microsoft Windows 10 Pro (64-bit)
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I bought this notebook 3 Weeks Ago :Intel i7-6700HQ CPU@2.6GHz,
Intel HD Graphics 530 w/Driver = Version V20.19.15.4300 (2015/11/03) - Already latest as of today ----> https://www.asus.com/Notebooks/N551VW/HelpDesk_Download/ https://www.asus.com/Notebooks/N551VW/HelpDesk_Download/--------------------------------------------------------------------------------
CRASH Error msg :
Display driver stopped responding and has recovered
Display driver Intel HD Graphics Drivers
for Windows 10(R) stopped responding
and has successfully recovered.
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For the past 3 weeks, display driver crashed frequently while I was surfing the internet with (Chrome,Edge). The situation seems to get worse. First 2 weeks, it will recover itself. Now when i Use Cubase 5 every 5 min Display Crash ,
what should I do ?
Asus N551vw Display is 4K
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no one here ?!
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Hey MNoire,
sorry to say this, but this is the Intel-Support-Forum, if you bought the laptop 3 weeks ago from asus or reseller then you should head over to asus and tell them your problem.
Greetings,
newb.
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Hi MNoire,
I understand that you are having problems with the graphics driver and you got the error message "Display Driver stopped Working and has recovered." I recommend you to install the latest graphics driver in your computer.
Please keep in mind that Original Equipment Manufacturers (OEMs) can add, remove, alter or change features in the controller drivers according to their system designs.
In this hyperlink you can find Intel® HD Graphics Production Driver for Windows® 10, for your controller.
https://downloadcenter.intel.com/download/25818/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-?v=t https://downloadcenter.intel.com/download/25818/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-?v=t
Regards,
Hellen.
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Hi MNoire,
Could you please attach to the comment the "dxdiag" report, in order to help you?
Steps:
- Windows key + "R"
- Type dxdiag
- Hit save all information button
- Attach the .txt file to your answer
Hellen.
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Hi MNoire,
I understand that Intel engineers are working on this issue; at this point, I do not have a date of resolution, we are just waiting for a new update that may address this issue.
Regards,
Hellen.
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