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Autodesk Mudbox 2015 graphics issues (4600)

PBarr5
Beginner
‎06-16-2014 08:09 PM
4,460 Views

I'm having an issue with my graphics card not being able to paint in the program Mudbox 2015.

I downloaded Mudbox 2014 and the program says that my Intel graphics card is not compatible with 2014. However, that is not the case with 2015, it just won't paint.

Can anyone help?

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Allan_J_Intel1
Employee
‎06-17-2014 09:12 AM
3,155 Views

Thanks for joining the graphics community.

I am currently researching on this issue but I will need more details about graphics driver version.

I will need the graphics driver version you are currently running on the computer, also, if you have tested drivers from your computer manufacturer and if so, what is the version?

Which version of Windows do you have? 32- or 64-bit?

I am looking forward to hearing from you.

Thanks

Allan.

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PBarr5
Beginner
‎06-17-2014 09:39 AM
3,155 Views
In response to Allan_J_Intel1

My current graphics driver version is version 10.18.10.3368.

I have not tried any other drivers.

Furthermore, I have windows 64-bit.

Thanks for your assistance.

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MShal1
Beginner
‎06-18-2014 04:45 AM
3,155 Views

I also have the same problem....I have Mudbox 2015 and it keeps saying "Mudbox requires the latest update of my graphics card". I tried updating it and now I keep getting an update error saying "My graphics card does not meet the system requirements to install the driver".....My graphics cards version is close to what PorfirioB has and the driver on it now is "Intel HD graphics driver" running on windows 7 home premium....Any help will be highly appreciated.

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PBarr5
Beginner
‎06-18-2014 10:16 AM
3,155 Views
In response to Allan_J_Intel1

I tried this version but it said it does not work with this processor. I have a 64-bit and this was a 32-bit download, not sure if that affects this.

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PBarr5
Beginner
‎06-19-2014 08:36 AM
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In response to Allan_J_Intel1

This one says, "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer."

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PBarr5
Beginner
‎06-23-2014 11:54 AM
3,155 Views
In response to Allan_J_Intel1

I followed the steps but the installation was quickly ended with a window prompting that the driver is already up to date.

I'm glad you followed up and tried to assist me.

However, I found out through the forum group at HP that my Graphics Card is behind in the technology and performance by 3 years. I guess I took a huge leap in trusting Intel.

Thanks again Allan.

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Allan_J_Intel1
Employee
‎06-24-2014 06:20 AM
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In response to Allan_J_Intel1

Thanks for your feedback.

Allan.

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