B580显卡不能玩实况足球2021

[mingqishuma77]

B580显卡不能玩实况足球2021 游戏设置里面显示跟显示不适配

[Mike_Intel]

Hello mingqishuma77,

Thank you for posting in Intel community Forum.

请注意，我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复，因此，可能会有一些不准确的翻译。

For me to further check this, please help provide the following details:

1. Can you further explain the exact issue that you encounter?
2. Are you using an Intel brand Arc B580?
3. Was it working fine before?
4. Did you change any settings before the issue started?
5. What are the troubleshooting steps that you tried so far?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[mingqishuma77]

你好，我之前用的是N1660s的显卡，是可以玩的，B580是刚买的显卡，装的最新的驱动，可能是游戏比较老了，新的显卡不支持一些东西吧？希望你们能尽快改进驱动支持实况足球2021    

[Mike_Intel]

Hello mingqishuma77,

Thank you for the update.

Let me gather additional information below:

1. Are you also having issues with other games?
2. Can you share videos of the issue?
3. Please help generate the SSU logs of your system. Kindly refer to the link below on how to get the logs:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello mingqishuma77,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello mingqishuma77,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day. 

Best regards,

Michael L.

Intel Customer Support Technician