[BSOD] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M in Driver version 32.0.101.6299

[KamikaZze]

Hello!

I'm experiencing a recurring BSOD from time to time, which is reproducing on driver version 32.0.101.6299 and below. BSOD happens randomly while gaming and in normal desktop usage.

Details of the BSOD:

Crash dump file: C:\WINDOWS\Minidump\112724-7984-01.dmp (Minidump)
Bugcheck code: 0x1000007E(0xFFFFFFFFC0000005, 0xFFFFF8056B381361, 0xFFFFBB821A646568, 0xFFFFBB821A645D80)
Bugcheck name: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Driver or module in which error occurred: igdkmdnd64.sys (igdkmdnd64+0x4E1361)
File path: igdkmdnd64.sys
Description: Intel Graphics Kernel Mode New Driver
Product: Intel HD Graphics Drivers for Windows(R)
Company: Intel Corporation
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.

Happens roughly once a day.

Please advice if it's just a driver issue which can be fixed by upcoming driver updates or hardware failure. SSU info and BSOD minidumps attached.

Thanks!

[ybaac]

Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Driver module: igdkmdnd64.sys

I ran into this exact same issue, and it seems to be random.

I can't remember the driver this originally started with, but to fix it I rolled back to the latest WHQL Certified Driver which was 

Driver Version: 32.0.101.6078

Now that this has been bundled with the latest WHQL driver I'm running into it again.

Driver Version: 32.0.101.6314

I have clean installed my drivers but have not tried reinstalling windows. I would like to mention it does seem to happen more when using Spotify desktop, but I can't reproduce it. 

@KamikaZze I would suggest just rolling back to 32.0.101.6078 as the last version I know it does not appear.

[JeanetteC_Intel]

Hello KamikaZze,

Thank you for posting in Intel Communities.

Please check your email (inbox, spam and junk folders) to proceed on this. I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello KamikaZze,

I have initially request you to check your email so we may proceed with any technical assistance, however, I have not received any reply. I will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician