Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
1,202 Views

BSOD when installing the latest (3316) driver in Windows 8.1 Pro.

Hi guys,

I updated my system yesterday from Win7 Ultimate (x64) to Win 8.0 Pro then 8.1Pro and everything was running fine until I tried to install the latest Intel driver.

I tried the one from the Microsoft Update. That one just fails to install properly, pure and simple.

So I downloaded the latest from the Intel Site (15.33.5.64.3316 x64 Windows 8.1) however when I install that one, I am getting a BSOD and Windows 8.1 will not boot properly anymore after that.

I know how to fix that (I did it yesterday, and need to do that again because I tried again) by reverting back to the previous correct configuration but this is definitively not good.

Configuration:

Intel I7 3770K HD4000

NVIDIA GeForce Titan

16GB Ram.

Windows 8.1 Pro X64.

Both HD4000 and Titan have a monitor connected.

Looking forward a new driver

Best Regards,

Laurent

Tags (1)
0 Kudos
3 Replies
Highlighted
Beginner
11 Views

I guess next thing to try will be to remove the previous driver completely before doing the update..

Something for tonight.

Laurent

0 Kudos
Highlighted
Valued Contributor I
11 Views

And what driver is meant when you say previous driver?

0 Kudos
Highlighted
Beginner
11 Views

My previous driver is the 9.18.10.3257.

(From Microsoft?)

And here is my DXDiag dump output. If that helps.

I tried to disable my GTX TITAN, same issue.

I tried various settings in the BIOS too. Same. It either fails to install via Microsoft Update or BSOD from the Intel Website installer.

Laurent.

------------------

System Information

------------------

Time of this report: 10/22/2013, 19:14:27

Machine name: MACHINE1

Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.130913-2141)

Language: Japanese (Regional Setting: Japanese)

System Manufacturer: MSI

System Model: MS-7751

BIOS: BIOS Date: 10/22/12 15:39:46 Ver: 04.06.05

Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz

Memory: 16384MB RAM

Available OS Memory: 16072MB RAM

Page File: 3271MB used, 13824MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: 96 DPI (100 percent)

System DPI Setting: 120 DPI (125 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.03.9600.16384 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: The file nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.

Display Tab 2: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: NVIDIA GeForce GTX TITAN

Manufacturer: NVIDIA

Chip type: GeForce GTX TITAN

DAC type: Integrated RAMDAC

Device Type: Full Device

Device Key: Enum\PCI\VEN_10DE&DEV_1005&SUBSYS_103510DE&REV_A1

Display Memory: 14062 MB

Dedicated Memory: 6026 MB

Shared Memory: 8036 MB

Current Mode: 2560 x 1440 (32 bit) (59Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: SMS27A850

Monitor Id: SAM083D

Native Mode: 2560 x 1440(p) (59.951Hz)

Output Type: Displayport External

Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Driver File Version: 9.18.0013.3140 (English)

Driver Version: 9.18.13.3140

DDI Version: 11

Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.2

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Not Supported

Hybrid Graphics GPU: Not Applicable

Power P-states: Not Applicable

Driver Attributes: Final Retail

Driver Date/Size: 9/27/2013 17:57:55, 18229224 bytes

WHQL Logo'd: No

WHQL Date Stamp: None

Device Identifier: {D7B71E3E-5345-11CF-2A7F-38301CC2C435}

Vendor ID: 0x10DE

Device ID: 0x1005

SubSys ID: 0x103510DE

Revision ID: 0x00A1

Driver Strong Name: oem79.inf:0f066de3181f4249:Section091:9.18.13.3140:pci\ven_10de&dev_1005

Rank Of Driver: 00DA2001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT

Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Bac...

0 Kudos