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HMaye
Beginner
1,671 Views

Black Screen after wake up with Intel HD 530 on K6700 with Intel® Graphics Driver for Windows® 7/8.1/10* version 15.40.14.4352

Black Screen after wake up with from Energy saving mode Intel HD 530 on K6700 with Intel® Graphics Driver for Windows® 7/8.1/10* version 15.40.14.4352

Problem:

Screen (Monitor) stays black after wake up from Energy-Save-Mode (Energy Saving Mode).

I uninstalled driver Intel version 15.40.14.4352 and everything is fine.

Now I use windows standard driver in Windows 10 x64 : 10.18.15.4279 (24.08.2015)

Every works again.

0 Kudos
3 Replies
Amy_C_Intel
Employee
127 Views

Hello, Economy:

Could you please fill the following form , make sure to follow closely all the instructions in order to investigate this behavior.

Regards,

Amy.

HMaye
Beginner
127 Views

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Black Screen after wake up with from Energy saving mode Intel HD 530 on K6700 with Intel® Graphics Driver for Windows® 7/8.1/10* version 15.40.14.4352

Problem:

Screen (Monitor) stays black after wake up from Energy-Save-Mode (Energy Saving Mode).

I uninstalled driver Intel version 15.40.14.4352 and everything is fine.

Now I use windows standard driver in Windows 10 x64 : 10.18.15.4279 (24.08.2015)

Every works again.

Does it fail every single time, or only sometimes?

 

If you can offer a % rate please do.

100%

Hardware (HW)

Brand and Model of the system.

ASUS Z170 Deluxe

Intell 6700-K

RAM Kingston HyperX Fury DIMM Kit 16GB, DDR4-2666, CL15-17-17 (HX426C15FBK2/16)

No separate Graphics Card

Samsung SSD 950 Pro 512GB, M.2 (MZ-V5P512BW)

Hybrid or switchable graphics system?

 

ie Does it have AMD or NV graphics too?

No separate Graphics Card

 

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)

 

EFP = External Flat Panel (Monitor you plug in)<td style="padding: 0 5.4pt; border-right-width: 1pt; border-bottom-width: 1pt; border-style:...
Amy_C_Intel
Employee
127 Views

I have been running some tests based on your description but everything worked fine in our systems. I would like to know if there is any particular reason that you set the energy save mode? Since this a motherboard I don't see how can it help.

Regards,