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Black lines when playing Rayman legends

kauaihypnosis
Beginner
968 Views

I'm having black lines while trying to play Rayman legends. It sounds like a fairly well known issue with this graphics card.

 

I used the intel system support utility as instructed in this thread. I've attached the text file. 

 

I hope there is some kind of fix you guys are working on.

 

Thanks!

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4 Replies
DeividA_Intel
Employee
942 Views

Hello kauaihypnosis,  


  

Thank you for posting on the Intel® communities. I want to understand what happened just as much as you do. 


As you mentioned, Intel has some reports about this issue with Rayman Legends and Intel is currently investigating this issue. I will check internally to confirm if we have any additional information related to this issue with the game.


As soon as I have any details, I will let you know.


Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
925 Views

Hello kauaihypnosis, 



Thanks for your patience. In this case, I would like to let you know that Intel is still investigating this issue with Rayman Legends. However, there is no ETA for this fix.


Let me know if you agree to close this thread or if you have other questions.



Best regards, 

Deivid A.  

Intel Customer Support Technician 


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DeividA_Intel
Employee
886 Views

Hello kauaihypnosis, 


I am following up to confirm if you agree to close this thread or to know if you need further assistance.


Let me know how to proceed.


Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
869 Views

Hello kauaihypnosis, 

 

I was checking your thread and noticed that we have not heard back from you. I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


Regards,  

Deivid A.  

Intel Customer Support Technician  


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