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i cant install intel driver & support assistant

moritezza
Beginner
464 Views

hello

i want install intel driver & support assistant and it show me error and error log is attached

how i can fix this?

windows 10 64bit 21H2 (10.0.19044)

laptop asus x515

 

Thanks.

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3 Replies
DeividA_Intel
Employee
420 Views

Hello moritezza,  

  

Thank you for posting on the Intel® communities. I want to understand what happened just as much as you do. 


To better understand this behavior, can you confirm the following:


1. Can you share a picture of the issue?

2. What is the band and model name of your processor and wireless adapter?

3. Were you able to use the Intel® Driver & Support Assistant (Intel® DSA) before?

4. Do you have the antivirus installed?



Best regards, 

Deivid A.  

Intel Customer Support Technician 


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DeividA_Intel
Employee
392 Views

Hello moritezza, 


I am following up to confirm if you had the time to check my previous post and collect the information requested. Do you still have an issue with the Intel® Driver & Support Assistant (Intel® DSA)?


Let me know if you need further assistance.


Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
371 Views

Hello moritezza,  

 

I was checking your thread and noticed that we have not heard back from you. I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


Regards,  

Deivid A.  

Intel Customer Support Technician  


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