Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22671 Diskussionen

Black screen after installing intel hd driver

Lake1
Einsteiger
828Aufrufe

I'm having a black screen issue when installing any version of the Intel graphics driver.
It's an MSI GS65 laptop. I've already tried reinstalling Windows using a USB device, using older drivers, using the DDU tool, and resetting the BIOS, but nothing worked, It does work with an external monitor and also works on Linux.

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6 Antworten
AlHill
Superuser
659Aufrufe

What processor do you  have?  

 

Doc (not an Intel employee or contractor)
[This is the dawning of the age of Colossus, where peace is compulsory, freedom is forbidden, and man’s greatest achievement is man’s greatest mistake.]

Lake1
Einsteiger
644Aufrufe
AlHill
Superuser
641Aufrufe

The driver you want is here:

https://www.intel.com/content/www/us/en/download/776137/intel-7th-10th-gen-processor-graphics-windows.html

 

Doc (not an Intel employee or contractor)
[This is the dawning of the age of Colossus, where peace is compulsory, freedom is forbidden, and man’s greatest achievement is man’s greatest mistake.]

Lake1
Einsteiger
622Aufrufe
I've already tried this version, and many others — none of them worked. The screen goes black when I install the driver.
Lake1
Einsteiger
608Aufrufe

ChatGPT pointed out some issues in the DxDiag report, and said it might be related to NVIDIA Optimus

 

AlHill
Superuser
540Aufrufe

That link is what you should be using.  You may well have worsened things by trying "many others".

 

And, if you want to believe chatgpt, I cannot help you.

 

Doc (not an Intel employee or contractor)
[This is the dawning of the age of Colossus, where peace is compulsory, freedom is forbidden, and man’s greatest achievement is man’s greatest mistake.]

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