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22736 Discussions

Brightness issue

VRAJA3
Beginner
‎05-15-2018 11:32 PM
2,846 Views

Hi everyone,

hope all are doing well, i am using sony vaio which is build in https://downloadcenter.intel.com/product/76293/Intel-Core-i3-4100E-Processor-3M-Cache-2-40-GHz- Intel® Core™ i3- 370 m (3M Cache, 2.40 GHz) after updating the windows on april,

I couldnt adjust the brightness WHERE THE BRIGHTNESS REMAINS 100% I could not decrease brightness level

Is any possible solution for this. kindly help me with this

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AlHill
Super User
‎05-16-2018 12:30 AM
1,199 Views

The link you provided does NOT take you to a i3-370m, but rather i3-4100e.

So, verify which processor you have.

If i3-370m, here is your processor:https://ark.intel.com/products/49020/Intel-Core-i3-370M-Processor-3M-cache-2_40-GHz Intel® Core™ i3-370M Processor (3M cache, 2.40 GHz) Product Specifications

Now, if you do have a i3-370m, and the update to windows that you are referring to is Windows 10, neither your processor or graphics are supported on Windows 10.

If your processor is an i3-4100e, and your system is a laptop, you need to get the driver from Sony. You should use the SONY driver as they may have modified/customized the driver for their device. Using the intel generic driver may cause a lack of functionality.

There are many more "if's" I can comment on, but to give you better answers, we need better information.

So, provide the operating system, CORRECT processor number, etc.

Doc

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VRAJA3
Beginner
‎05-16-2018 01:17 AM
1,199 Views
In response to AlHill

Dear sir,

The processor is Intel core i3-370M Processor 3M cache ,2.40 Ghz which i have updated windows 10

on april in my sony vaio after that issues started and if you have any solution to it, kindly provide me the link

Thank you

In response to AlHill
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AlHill
Super User
‎05-16-2018 01:20 AM
1,199 Views
In response to VRAJA3

There is no solution. Your processor and graphics are not supported on Windows 10.

You can always go back to your previous OS.

Doc

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idata
Employee
‎05-24-2018 07:53 AM
1,199 Views

I am having the same problem with my HP Pavilion dm4 1265dx. Since the update 1803 of windows 10. Waiting for solution. Meanwhile, I returned to version 1709.

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AlHill
Super User
‎05-24-2018 08:43 AM
1,199 Views
In response to idata

There is no solution. Your processor and graphics are not supported on Windows 10.

You can always go back to your previous OS.

Doc

In response to idata
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