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JFish15
Beginner
195 Views

Bug Report: Bluescreen w/o monitors plugged in

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Bluescreen error

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

Everytime

Hardware (HW)

Brand and Model of the system.

Lenovo M900 tiny

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

No, OBGFX only

Make and model of any Displays that are used to see the issue (see note2 below).

LFP = Local Flat Panel (Laptop panel)EFP = External Flat Panel (Monitor you plug in)

NONE

How much memory [RAM] in the system (see note2 below).

8GB

Provide any other hardware needed to replicate the issue.

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

None, PC and internet connection

Hardware Stepping (see note1 below).

Intel64 Family 6 Model 94 Stepping 3

Software (SW)

Operating System version (see note2 below).

Windows 10 Enterprise x64 1809

VBIOS (video BIOS) version. This can be found in "information page" of CUI (right click on Desktop and select "Graphics Properties".

N/A

Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

Driver Version: 26.20.100.6998

SW or Apps version used to replicate the issue.

Just windows and GFX driver

Configurations

Single display, clone, or extended (see note2 below).

No displays – Remote control only

Display resolution & refresh rate setting of each display (see note2 below).

N/A

AC or DC mode, i.e. is power cable plugged in or not?

Plugged in

How to repro

Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.

A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

1. In-place upgrade to windows 10 or fresh install might work too

2. Connect via remote desktop (Dameware Mini Remote Control was used in this test)

3. Install GFX driver with add hardware wizard in Device manager AND/OR Install with setup utility.

4. Blue Screen: PAGE_FAULT_IN_NONPAGED_AREA​

I believe this is everything you could need. I used Dameware Mini Remote Control v12.1.

 

You mush start with the Microsoft Basic Display Driver listed in device manager.

 

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1 Reply
Max44
Beginner
60 Views

BSoDs can be caused by poorly written device drivers or malfunctioning hardware, such as faulty memory, power supply issues, overheating of components, or hardware running beyond its specification limits. In the Windows 9x era, incompatible DLLs or bugs in the operating system kernel could also cause BSoDs.

Most likely you have some driver problem. OBS cannot cause a blue screen since it does not load any kernel components, however it does stress your system in ways other programs do not, so it may be triggering a bug in one of your drivers. Analyzing the blue screen .dmp file will yield more information.

 

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