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Driver & Support Assistant is finding a driver update for my intel graphics chip in my Dell. It recommends I keep the Dell driver, though, and fails to install. Dell has no update. CAN I HIDE THIS UPDATE FROM DSA? It keeps popping up a Windows 10 notification, so I had to turn off ALL DSA notifications in Windows 10, which I'd rather not do.
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You should be using the dell driver support tool.
Doc
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@Honeybee This is a two year old thread. Start a new thread for yourself and fully explain/describe your problem.
Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]
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I have the same problem with Windows 11 on my Dell notebook. Intel DSA notified me that there were 3 updates available. I installed two of them with no problem. However, DSA warned me that the third one should not be installed if there's a newer Dell driver available because the Dell customizations would be removed. I checked with Dell and found that I already had the latest Dell driver, but there seems to be no way to find out which version DSA is prepared to install.
Anyway, DSA asked whether I wanted to proceed with the Intel driver installation but it provided only one possible response - "I understand and wish to proceed". There was no way to say "No, and do not ask me again". Hence, every day I get the same notification - "1 software update available" - and have to dismiss it and close DSA without ever having an opportunity to say "Do not ask me again."
User Friendliness 101: Whenever asking the user a question, be sure to allow for all possible answers the user might need (and don't keep asking the same question again and again ad nauseum).
Any suggestions would be appreciated. (Like BHica, I don't think disabling all DSA notifications is a good idea.)
- Giff
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