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HAl-S1
Beginner
1,540 Views

Can't Install Intel hd graphics "Intel hd graphics 630"

it seems that after the last windows update, I couldn't install intel hd graphics, so the screen became dimmed I tried many things but it keeps uninstalling itself.

what I did trying to solve this:

1- Checking the BIOS if it blocks the intel driver.

 

2- remove it completely and install it from "Device Manager" and intel installer, .exe and.zip.

 

3- restarting.

4- uninstall windows updates.

5- contacting Intel support, NVIDIA support ( my other GPU, they said to check the bios because it is automatically blocking other GPU if it detects Nvidia first, I tried to change it but nothing happened ), Asus support ( motherboard manufacturer ).

6- Using Intel® Driver and Support Assistant, sometimes it detects the drivers, sometimes nope.

what happens exactly:

 

I tried to install it and after the restart, the screen become normal, after that it goes back go dim, I checked if Intel HD graphics controller is there, but it seems that after every restart it delete itself " no I don't have a program that freezes the windows" I tried many updates and intel driver installers but they are all the same. what can I do to fix this problem?

intel hd graphics 630

 

i7 7700
0 Kudos
3 Replies
idata
Community Manager
92 Views

Hi Sqwaz,

 

 

I understand the screen dimmed after Windows® was updated.

 

I noticed you already tried reinstalling the driver manually but I would like to confirmed if you followed steps available at https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html

 

 

Download the zip version of the latest graphics driver

 

https://downloadcenter.intel.com/download/27266/Graphics-Intel-Graphics-Driver-for-Windows-15-60-?pr... https://downloadcenter.intel.com/download/27266/Graphics-Intel-Graphics-Driver-for-Windows-15-60-?pr...

 

 

Please let me know your findings.

 

 

Allan J.
HAl-S1
Beginner
92 Views

Did that already, sadly nothing worked out.

idata
Community Manager
92 Views

Hi Sqwaz,

 

 

Thank you for the update.

 

It seems to be a problem with the latest Windows® update because I tried to install the latest version without updating Windows® and I did not get any issues with the graphics drivers or the screen.

 

Is there a possibility you can install Windows® on a different partition and check if the latest Windows® update causes this issue?

 

 

Regards,

 

Allan J
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