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Can't change second video card as main card

AlienWareNooby420
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I have an Alienware x51r3 and an Alienware graphics card amplifier, my device manager and intel graphics command center read's my NVIDIA GTX 1070 ti. But I can't seem to make it my main video card, The only way it shows up in windows graphics settings/ graphics performance preference is if I disable my main video card, the GTX 960 via device manager, but then windows doesn't use my GTX 1070 ti .

But it shows up when I add " an desktop app" under the " choose an app to set preference " under Graphics settings - Graphics performance preference my windows act's like there is no video card running, resolution is running intel card.

All drivers and the bios are up to date.

I also do not have the option in the NVIDIA control panel to use or select " Preferred graphics processor for this program " I only have 1. Select program to customize: and 2. Specify the settings for this program:

I also have installed Alienware command center 4.5.18 

Amplifier 2.0.15 is the recommended one from dell updates. 
 
I have an Alienware X51 R3 with a Graphics amplifier.
 
Amplifier
Reg Model Z01G Reg Type No: Z01G001 DPN: 3RPK4 A01 DPC CAN ICES-3 (B)NMB-3(B) MSIP-RMM-E2K-Z01G011 A/S tel:080-854-0066 AC100-240V, 8A, 50-60 HZ
 
I really need some assistance please. Thanks to anyone in advance for taking the time to help me. I just spend money I don't have for a video card and would love for it to work. Would make my Christmas. Kind regards,

 

 

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6 Replies
AlHill
Super User
1,016 Views

I would update the bios and look at your video settings, and contact dell.  I would also contact nvidia for support.

There is nothing to be done for you here.   This depends on how dell has implemented video on their device.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

 

 

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AlienWareNooby420
1,014 Views

Thanks for the reply, I have all drivers and the bios updated. Can I ask what video setting's your talking about sorry new to this kind of stuff. Maybe send me a little guide. I will be sure to try and contact Bell and NVIDIA.  

I was hoping someone that navigates this forum mite be able to help me out with tech info that I don't have. 

Thanks for taking the time to post a reply. 

Kind regards.

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AlHill
Super User
1,009 Views

Check the video settings in the bios.   As I said, this is a problem between you, dell, and nvidia.  Posting all your photos here will not help you.   Dell has a support forum.   When you purchased your laptop, you paid for their support.  You should use it.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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AlienWareNooby420
1,004 Views

First off its not a laptop and as I stated in my original posting the bios is updated, I will be sure to check the bios settings to see if I can find video settings. I will also contact NVIDIA and Dell for support. Though posting on this Dell support forum is a good way to find help from the community is it not ? Why else is it here, and the picture can help prove my issue or maybe my description wasn't clear enough for someone. 

Thanks for taking the time, though did you take the time to look into anything ? 

You didn't even know my Alienware was a computer not a laptop, plus I did add in my first comment that all my drivers and bios were updated.

I'm simply looking for help from someone on this forum or any for that matter that may have had issues like mine before.

This is a support forum and I intend to use it.

King regards.

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AlHill
Super User
962 Views

Good luck with finding an answer.  As I said, it is not an Intel issue.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

 

 

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n_scott_pearson
Super User
950 Views

The only thing you have in the picture that has Intel on it is the Intel Graphics Command Center app, which isn't for use with NVIDIA graphics cards anyway. I agree with Al that you need to be using the Dell and NVIDIA forums for help, not this Intel forum.

...S

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