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Can't install Intel Driver and Support Assistant

Wakasama
Beginner
395 Views

Hi,

I've tried reinstalling several times, I've tried turning off firewall and antivirus.
I keep getting the same error.

Log is attached.

Wakasama_0-1602790059746.png

 

0 Kudos
1 Solution
Monique_Intel
Moderator
366 Views

@Wakasama  This is Monique with Intel Corporation and I'm the project manager for IDSA.  We had an IDSA version upgrade on October 15 that had some issues being released.  This was resolved by 5p PST on the 15th.  Please try again and let me know if you still have issues.

 

Thanks,

Monique with Intel

View solution in original post

5 Replies
Monique_Intel
Moderator
367 Views

@Wakasama  This is Monique with Intel Corporation and I'm the project manager for IDSA.  We had an IDSA version upgrade on October 15 that had some issues being released.  This was resolved by 5p PST on the 15th.  Please try again and let me know if you still have issues.

 

Thanks,

Monique with Intel

View solution in original post

BrettF
Beginner
205 Views

I cannot install driver support assistant.  My Windows computer says it is already installed. when I try to run it.  It gives me an error. It says something went wrong while trying to scan. When I try to download the driver support assistant and then try to run it, It says do I want to uninstall the program.  No matter if I say yes or no. it fails to do anything.  Help Please.  This started yesterday.

AlHill
Super User
199 Views

Start a new thread.

 

Doc (not an Intel employee or contractor)

BrettF
Beginner
189 Views

Sorry Al and all.

 

I do not know how to start a new thread.  I am so new that I just barely found some way to tell someone my issues.

Guess I will just be stuck without a solution.

 

Brettf,

 

,

 

 

AlHill
Super User
187 Views

In the graphics forum, just "post a question".

 

Doc (not an Intel employee or contractor)

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