I am having an issue installing the drivers. I've got an error: This installation is not supported by this processor type
The device is shown in windows Device manager as: Microsoft Basic Display Adapter.
Notebook is: ASUS ZenBook 15 UX550GD
With Windows 10 Enterprise 2016 LTSB Version 1607 OS Build 14393.2724
I've tried removing the driver, installing in all possible ways and all possible versions. No luck.
Please advice where I can see more detailed information regards the issue? Or how it could be resolved?
Thank you for a fast replay.
When I try the manual install solution you have provided, I've got the following result:
On step 11: Click OK, and finally click Next. Drivers are now being installed.
I've got an error message saying that: The folder does not have a driver for x64 OS. see an attached image: No matter what .inf file I select. The NVidia driver is installed and up to date. Would you advise me how I can resolve the Intel graphics driver issue?
The latest driver from Intel site fails with the error message that I mentioned in my original post as well.
Maybe I need an older version of the driver that is supported by my OS? I see that new drivers only support the following OS versions:
Microsoft Windows® 10-64 - Fall Creators Update (1709)
Microsoft Windows® 10-64 - April 2018 Update (1803)
Microsoft Windows® 10-64 - October 2018 Update (1809)
That are higher than my OS version (Windows 10 Enterprise 2016 LTSB (1607)
Maybe you can guide me where I can download an older version that supports this OS or we can find the reason for an error in any log file or something.
its better to upgrade to windows 10 64bit 1803 or 1809. intel produces 64bit
or else choose graphics folder , uninstall the existing graphics driver ,then install manually