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Cannot install intel graphics software for my A580

alamin01
Beginner
750 Views

I have been trying to install new drivers and after installing them i cant find the intel graphics software anymore.i tried to extract by using 7zip and intall the IGS manually but it shows error. i have added screenshots for the error. 

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DeancR_Intel
Moderator
709 Views

Hi alamin01,


Thank you for reaching out regarding the difficulties you're experiencing with installing Intel Graphics Software. I understand how frustrating it can be when software doesn't install as expected, and I'm here to assist you in resolving this matter.


To address the issue, I recommend updating to the latest graphics driver version 32.0.101.6989, which may offer improvements in performance and stability. You can download it from the following link: Intel Arc & Iris Xe Graphics Driver.


Additionally, performing a clean driver installation using the Display Driver Uninstaller (DDU) can help remove any remnants of previous drivers that might be affecting the installation process. Detailed instructions can be found here: DDU Instructions.


For faster communication and assistance, I am available for a phone call. Please let me know a convenient time for you, and I'll ensure we connect promptly to discuss the issue further.


Your cooperation is greatly appreciated, and I am committed to resolving this matter promptly. If you have any questions or need further assistance, please feel free to reach out. Thank you for your understanding and support.


Best regards, 


Dean R. 

Intel Customer Support Technician 


 


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DeancR_Intel
Moderator
622 Views

Hi alamin01,


I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know. 


Best regards, 


Dean R. 

Intel Customer Support Technician


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DeancR_Intel
Moderator
388 Views

Hi alamin01,


As you have been unresponsive, I will proceed to close this thread. If you wish to continue the discussion or need further assistance, please feel free to create a new thread. This will help us provide focused support and ensure your concerns are addressed effectively. 


Best regards, 


Dean R. 

Intel Customer Support Technician


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