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使用Ultra7 265K 处理器的核显无法正常运行 Romance Of Three Kingdom 13 PK

bobobox
Beginner
631 Views

Ultra7 265K 
PRIME Z890-P WIFI 
DDR5 16*2 32G
WIN11 24H2


32.0.101.6987

 

使用Ultra7 265K 处理器的核显无法正常运行 《Romance Of Three Kingdom 13 PK

1.可以正常运行《Romance Of Three Kingdom 13

2.无法运行《Romance Of Three Kingdom 13 PK》 只能进入主界面 无法进入游戏

 

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RandyT_Intel
Moderator
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Hi @bobobox

  

请注意,我只能用英语为您提供支持。我已经使用网络翻译工具来翻译此响应,因此可能存在一些不准确的翻译

 

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

  

  • Please provide the SSU log report and share it here so I can review your system's configuration. 
  • Which digital distribution platform did you obtain the game that is experiencing graphics issues? (e.g., Steam, Epic Games Store, GOG, etc.) 
  • When did the issue first occur? 
  • Have you made any software or hardware changes to the system recently? 
  • What troubleshooting steps have you tried so far? 
  • Have you noticed any signs of overheating in the system? 
  • Kindly share some screenshots and recordings of your game settings so we can check the issue on our end using the same settings you use during gameplay. 

  

I look forward to your response and am committed to resolving your issue promptly. 

  

Regards,  

  

Randy T.  

Intel Customer Support Technician  

 

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RandyT_Intel
Moderator
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Hi @bobobox

  

Just checking in on my previous message regarding your inquiry. Have you had a chance to review it? If you need more information or have any questions, feel free to reach out. I'm here to help!


Regards,  

  

Randy T.  

Intel Customer Support Technician  


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RandyT_Intel
Moderator
337 Views

Hi @bobobox

  

Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.

 

 

Regards,  

  

Randy T.  

Intel Customer Support Technician  


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