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Chipset download says it was sucessfull but failed

DRain
Beginner
‎06-21-2015 06:55 PM
1,404 Views

Hey. I have a Toshiba Satellite C655-S5128. I was updating it with the intel driver update utility and I downloaded the Intel Graphics media accelerator driver sucessfully, but when I went to download the intel chipset device softwear, it didnt work. It says it was sucessful in installation box then says it fails on update utility. i tried to download from website and tried to redownload it from utility a few more times. it still hasnt worked. here is my logs for the downloads:

Can someone help please? Thank you

System Report.txt.zip
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Kevin_M_Intel
Employee
‎06-22-2015 11:50 AM
296 Views

The driver you are installing is a very basic driver from our side. The reason why you are having problems to install it is that your computer requires a special driver that will work just fine in your system.

My best recommendation is to install the chipset driver from the Computer Manufacture site:

http://support.toshiba.com/support/modelHome?freeText=2958191 http://support.toshiba.com/support/modelHome?freeText=2958191

Kevin m

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