Critical DaVinci Resolve Issues After Upgrading to Intel Arc B580

[DuyDows]

Hi, I recently upgraded from a GTX 1080 to an Intel Arc B580 Steel Legend. While gaming performance is excellent, I'm experiencing severe instability in DaVinci Resolve.

Core Issues:

1. Timeline Playback Crashes

   • System freezes within 1-2 minutes of playback in the Edit tab, forcing hard reboots.

   • Temporary fix: Rolling back to driver .6651 which solved the problem (due to Intel Community suggestions).

2. Color Grading Corruption

   • Preview flickers randomly between graded colors and corrupted visuals (which caused by Davinci) like a rapid glitch effect.

   • Occurs during:

     • Playback

     • Timeline scrubbing (mouse hover or arrow-key frame-by-frame navigation)

   • Export/Grab Stills Affected: Corruption persists in rendered videos and grabbed stills (even in "Image Wipe" function).

3. Project Context

   • Same project/settings previously worked flawlessly with GTX 1080.

   • No hardware changes except GPU swap.

System Specs:

• CPU: i5-12400

• Mobo: Gigabyte B760M Aorus Elite DDR4

• RAM: Corsair Vengeance 32GB (16GBx2, 3200MHz XMP)

Urgency:

This is crippling my workflow. I chose the B580 for its 12GB VRAM (ideal for video work), but now my projects are frozen amid looming deadlines.

Request: If anyone has resolved similar issues, please share solutions. Driver tweaks? BIOS settings? Workarounds?

Corrupted Color

Graded Color

Corrupted Color in "Image Wipe" compared with the grading

[shogo]

我也碰到了一样的问题，我把驱动回滚到6559解决了卡死的问题，但是还是有那种横线闪屏的问题，就把驱动又回滚到6257，终于都解决了

[DuyDows]

Thank you for your reply. I searched the internet and Intel website, found out that they no longer make the .6257 driver download available.

Could you upload your .6257 driver file setup? i would like to try it out as i've tried many methods but the problem still remains.

Thx.

[DhannielM_Intel]

Hello DuyDows, 

Thank you for posting in the community. Due to the limitations in handling multiple issues and the differing approaches required for troubleshooting, we can only focus on one problem at a time for DaVinci Resolve. Since you are experiencing issues with both the application and the GPU, could you let me know which one you would like to address in this thread? If you choose one, you'll need to create a separate thread for the other issue, allowing another representative to assist you further.

Additionally, could you please share the troubleshooting steps you've already taken? This will help us eliminate any actions you've already tried.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DuyDows]

Hi Dhanniel,

Thanks for getting back to me. I just want to clarify – I'm not experiencing separate application and GPU issues. Both problems only appeared after switching to the Arc B580:

1. System freezes (entire PC locks up in DaVinci within 1-2 minutes)

2. Color corruption (flashing between corrupted and graded colors during work)

Here's what I've tried so far:

• Bought the B580 Steel Legend

• Installed B580 into the PC with latest driver (.6793) → DaVinci caused full system freezes → forced hard resets

• Rolled back to driver .6651 → No more system freezes, but DaVinci still crashes during heavy workloads

• Noticed color corruption issues → Rolled back further to launch driver (.6458) → Both issues resolved

Before the B580, my GTX 1080 worked flawlessly with the same projects. Since the behavior changes with driver versions, I suspect GPU driver compatibility is the root cause.

Let me know if you need any additional details!

[DhannielM_Intel]

Hello DuyDows, 

Thank you for informing me about this. Since you are experiencing two issues with the same B580 application, discoloration and freezing—I can only assist with one issue at a time due to thread handling limitations. These problems may require different troubleshooting approaches, so it's best to create a separate thread for the other issue. Please let me know which one you'd like to focus on in this thread.

Additionally, when you rolled back the driver, did you select the "Clean Installation" checkbox during the installation prompt, or did you use Display Driver Uninstaller (DDU) to uninstall and reinstall the driver?

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello DuyDows, 

I'm just following up to see if you've had a chance to review my previous message. I look forward to your response.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello DuyDows, 

Since I haven't received a response from you, I will proceed to close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored. Thank you for your understanding.

Best regards,

Dhanniel M.

Intel Customer Support Technician