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Dell WD19TB stopped working after the most recent Intel Graphics UHD/IRIS Drive A09.

Kwahl
Beginner
‎07-18-2022 02:18 PM
1,249 Views

I blindly updated my Dell Latitude 5420 this morning based on Dell's suggestions.  I have three external monitors that were working fine before the update.  I had the most recent firmware prior to the issue. Rolling back the driver had no effect.  Resetting the WD19TB Docking Station had no effect.  I have plugged, unplugged, powered on and off and everything else that I could find online, nothing is working.  Shame on me for updating.  Appreciate any and all help!

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AlHill
Super User
‎07-18-2022 06:14 PM
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The docking station is dell's problem.   Contact them for support.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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