Detroit Become Human, already working with Arc 770?

[Carovie]

Hello

Excuse my english

Could you please tell me if the problem with Arc 770 (I know that at least this model of graphic card is affected but maybe there are more models) and this game, is it fixed? Because last time I tried and read the forum some months ago, this very good game could not be played for anybody with Arc 770 and I would really like to play it

Thanks in advance for your help

[Jean_Intel]

Hello Carovie,

Thank you for joining Intel Communities. We understand that you want to confirm whether or not the Detroit Become Human game will work with the Intel® ARC™ Graphics. We want to let you know that the driver developer team is currently investigating a problem with this game. Unfortunately, we are unable to commit to an outcome or estimated time; however, we will now continue to research this matter internally, and we will post back as soon as we have more details.

Best regards,

Jean O.

Intel Customer Support Technician

[Carovie]

Thanks for your reply and the info @Jean_Intel 

Then we continue waiting for your news and updates, I really hope you can find a solution or fix for we can play this really good game

Regards

[Jean_Intel]

Hello Carovie,

After reviewing this detail internally, we have confirmed that the driver developer team has implemented a fix, and it should be included in the new driver, 31.0.101.4826. However, there may still be graphical corruption, but be aware that we are working on it, and you should rest assured that the fix for this is already on its way.

Best regards,

Jean O.

Intel Customer Support Technician

[Carovie]

Really thank you very much for your reply, the info and for the work of the team to solve the problem with this game, @Jean_Intel

Then I will wait a bit more for the full fix to play properly the game

Regards 

[Jean_Intel]

Hello Carovie,

We would like to thank you for your patience. We will now proceed to check this issue internally to further review the details. We will keep this thread open while we look into this, and will post back as soon as we have more details.

Best regards,

Jean O.

Intel Customer Support Technician

[Carovie]

Thanks for your help again @Jean_Intel.

I will be alert to this thread waiting for your news and updates about the game and its fix. 

Regards 

[Jean_Intel]

Hello Carovie,

We understand the frustration that the crashing issue caused, and we apologize for the crashing problem taking so long to get fixed. This required collaboration with the game developer.

Since the Original issue (crashing problem) is now fixed, and you confirmed it. We want to let you know we'll close this thread. Please note that the corruption issue is still being worked on, and a fix will be available soon. We apologize for the inconvenience.

 If you have any further questions, please submit a new query, as this thread is no longer being monitored.

Best regards,

Jean O.

Intel Customer Support Technician