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Hi,
I get the error Display driver Intel HD Graphics Drivers for Windows(R) stopped responding and has successfully recovered." while I play games. The game would freeze give me a black screen and then it would go back to normal after around 4 seconds but would repeat.
I currently have two Display Adapters, Intel(R) HD Graphics 530 and NVIDIA GeForce GTX 960M.
I have tried setting my TdrDelay to 8 and 10 but I get a new error that says "application has been blocked from accessing graphics hardware"
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Hello, @One_Freedom:
I would like to gather some information in order to address this matter, so please download the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility, and attach it, with this report I will be able to confirm some of that information. Could you please let me know the games that you were playing?
Regards,
Amy.
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I was playing pretty high end games like Planetside 2, The Witcher 3 and Skyrim.
And I can't attach the file here so I'll post it on a Pastebin. http://pastebin.com/kn8JBKpY http://pastebin.com/kn8JBKpY
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Thank you for the information.
Please try the following driver version https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-%3Fproduct%3D88345 Download Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40], I would recommend using this method for the installation http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &...
Regards,
Amy.
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Hi,
I downloaded the driver and tried to install it manually with the guide you gave but it keeps telling me my driver is already updated to the latest version. Then I tried doing it automatically via Setup.exe but it says my computer isn't authorized for this.
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Please try this method:
1. Login with administrator privileges
2. Open Control Panel
3. Open Device Manager
4. Click on "Display adapters"
5. Double click "Intel® HD Graphics"
6. Click on the "Driver" tab
7. Click on "Update Driver" button
8. Click on "Browse my computer for driver software"
9. Click on "Let me pick from a list of device drivers on my computer"
10. Click on "Have Disk" button
11. Click "Browse"
12. Navigate to the folder that you unzipped the Intel® HD Graphics driver to
13. Navigate to the Graphics sub-folder
14. Double click the igdlh64.inf or igdlh.inf file <-- depends on if you have 32 or 64 bit OS
15. Click "OK"
16. Click "Next", Driver should now be installing.
17. If successful, click "Close", Reboot.
Regards,
Amy.
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Hi,
The fix did not work. I'm still getting the same error.
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There are some new drivers. Try them and see if you have the same problem : https://downloadcenter.intel.com/download/26078/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=80939 Download Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]
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Ronin, thank you for your feedback.
@One_Freedom, try the driver mentioned above.
Regards,
Amy.
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@One_Freedom, I just wanted to check on this thread; how is the driver working? Was the issue resolved with that driver version?
Please let me know your findings.
Regards,
Amy.

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