Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
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Display driver stopped responding and has "successfully" recovered

apollu
Novice
436 Views

hi i had this problem when i installed intel graphics driver 15.36.38.5117

i can not open a pic without my laptop freezing (and i have to restart to fix it).

and whenever i hover over the intel icon in my tap the screen goes black for few seconds and come back with the message (Display driver stopped responding and has "successfully" recovered)

please help this makes my laptop almost unusable and i need it to work!

thank you

 

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1 Solution
Stefan3D
Honored Contributor II
418 Views

Restore from a system restore point or install previous drivers

 

 

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8 Replies
Stefan3D
Honored Contributor II
419 Views

Restore from a system restore point or install previous drivers

 

 

apollu
Novice
412 Views

hi stefan thank you for replying

i will download the first driver and see if its going to help and i will report back

please bare with me since im very bad at these stuff

thank you again!

apollu
Novice
403 Views

hello stefan! thank you alot this fixed the problem

i have one last question if you guys can help me with

now since i installed a driver suggested by stefan which is an older driver, how do i know when to upgrade without having these troubles again? is it a try and error process or should i stay at this driver forever!?

thank you!

n_scott_pearson
Super User Retired Employee
396 Views

Let's first see whether going back a revision actually eliminates this issue.

...S

apollu
Novice
393 Views

hello! thank you for replying!

do you mean i should update it to the last drive again?

n_scott_pearson
Super User Retired Employee
388 Views

I missed that you said you had tried it. Regardless, you could try going to it again (you can always come back to this one if doesn't work). As for future updates, I have a feeling they will be few and far between. Are you using IDSA?

...S

apollu
Novice
385 Views

yeah i actually have it!

now it says i have an upgrade to (the driver that has the problems before).

im guessing i should keep an eye on it until there comes an update after that one?

n_scott_pearson
Super User Retired Employee
379 Views

Unless you want to try it again, just in case...

...S

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