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22778 Discussions

Do I need to Install Intel Graphics Command Centre and Intel Graphics Software?

LT7879
New Contributor I
‎02-20-2025 06:33 PM
11,325 Views

Hi, 

Iam just wondering if I need to install both apps : Intel Graphics Command Centre and Intel Graphics Software? 

Iam using Intel Arc. HP Spectre X360 16 2024 edition. 

 

Thank you

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LT7879
New Contributor I
‎03-25-2025 06:38 PM
559 Views
In response to DarwinC_Intel

Hi Darwin

 

I just updated the driver to version 32.0.101.6651, enabled Intel Graphics Software at startup, and seems no error message so far. I will observe for several days and update you again. Thank you so much for your assistance. 

In response to DarwinC_Intel
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DarwinC_Intel
Moderator
‎03-26-2025 08:14 AM
542 Views

Hi LT7879,

 

Thank you for letting us know, we are happy that the issue you experience has been resolved after the latest driver update. while we are waiting on monitoring the result I will be further check this along with the team to further check the resolution. I'll keep you posted with any developments as soon as our investigation wraps up.


If you have any more questions or need further assistance, feel free to reach out!


Best regards, 

Darwin C. 

Intel Customer Support Technician 


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DarwinC_Intel
Moderator
‎03-26-2025 02:57 PM
522 Views

Hi LT7879,

 

Since the issue has been resolve, I will proceed with closing this ticket. Please note that this case will no longer be monitored.


If you have any new questions or inquiries, kindly submit another ticket, and we will be happy to assist you.


Best regards, 

Darwin C. 

Intel Customer Support Technician 


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