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Crossposted on http://forums.adobe.com/thread/1238449 http://forums.adobe.com/thread/1238449
My driver is up to date according to the HP website:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-89345-1&cc=us&dlc=en&lc=en&os=4063&product=4308937&sw_lang= Intel High-Definition (HD) Graphics Driver2010-12-03 , Version:8.15.10.2189, 78.05M
It's really old, but HP isn't updating it. I've tried uninstalling it and reinstalling it. Moot point.
The driver is compatible with OpenGL.
I also triedhttps://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21776 this driver, but apparently it's not compatible.
The AMD driver on the HP website doesn't install properly even with Intel driver disabled/uninstalled, and doesn't do anything.
Additional info/things I've tried:
Processor: Intel Core i5 CPU M 450 @ 2.40GHZ 2.40 GHz
RAM: 4GB
System type: 64-bit
No third-party plug-ins.
60% memory available to Photoshop.
Photoshop is updated to the latest version.
Windows is updated (I spent a freggin day trying to figure that out because updates were frozen, and then spent 3 hours trying to figure out why F8 wouldn't bring up advanced boot options so I can delete old update logs so I can update windows so I can get photoshop working--TO NO AVAIL)
GPU support option is greyed out, so it's already turned off.
When it crashes, all Windows says is "Adobe Photoshop CS6 has stopped working".
-
APPCRASH
Photoshop.exe
13.0.1.0
5022da9d
aticfx64.dll
8.17.10.1083
4e3a239e
c0000005
000000000003c33f
(I've been told it's an ATI/AMD driver that keeps crashing, and I don't understand! I don't have an ATI/AMD driver!)
Photoshop http://forums.adobe.com/message/5435094# 5435094 error log..
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Hello Baniita,
I recommend you updating the graphics driver in your computer by downloading it at the following link:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521&lang=eng&OSVersion=Windows%207%20%2864-bit%29*&DownloadType=Drivers
Please be aware that we provide generic drivers that have not been developed or tested specially for your system. Each motherboard, laptop or Original Equipment Manufacturer can add, remove and change features on the video controllers they implement on their systems. Therefore they provide customized drivers to support such changes. So we always recommend using the latest drivers provided directly by your motherboard or Original Equipment Manufacturer.
If during the installation of the Intel generic drivers you get this message: "driver not validated on this computer", go here for further instructions:
http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm
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