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Driver update issues intel arc750

Sakib
Beginner
437 Views
Sir suddenly I'm facing some issues with my arc750 my card is up to date recently the 4644 version doesn't run on my pc it's extracting but it won't launch same gose for version 4669 please solve this issue sir but the version 4578 are totally run and install fine in my system… i have uninstalled and try to install version 4644 and 4669 i won't change it's extracting but won't launching what should i do…
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Hugo_Intel
Employee
390 Views

Hello Sakib


Thank you for posting on the Intel Communities.


I would like to have a better understanding of the situation so we can assist with this issue, could you please share a screenshot of exactly what you see on screen when this issue occurs?


As a first approach, you can also try uninstalling the driver with Display Driver Uninstaller and while in safe mode try updating to the latest driver 31.0.101.4699 this will take care of any conflicting software in case there is a correlation with the issue.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
369 Views

Hello Sakib


I wanted to check if you are still experiencing this problem, we recommended using Display Driver Uninstaller for the installation of the latest driver, Were you able to install it? If the issue still happens share with us the screenshot of exactly what you see on the screen so we can further assist.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
342 Views

Hello Sakib


We hope the troubleshooting step to reinstall the driver using Display Driver Uninstaller to uninstall previous instances resulted in the resolution of this problem. Since we have not received any response at the moment, we will be closing this thread. Feel free to contact us back by opening a new question if you need further assistance.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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