Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
22749 Discussions

Dual monitor not working at all

idata
Employee
2,789 Views

Greetings!

Running a i5-2400 on an ASUS P8H61-M LE board with Windows 7 Ultimate x64.

 

First I just plugged in the second monitor into the DVI port, got picture, but it was running on a much lower resolution. 1366x768(i

believe) vs the main monitor running 1920x1080. When i incresed the secondary monitor both monitors went black. The screen flashed 3 times showing the desktop before i got a BSOD. When ithen tried only the DVI output the hole picture was shaking a little back and forth, very fast. This effect disappeared when i lowered the resolution from 1920x1080 to 1280x720.

 

I then proceeded plugging in the secondary monitor into the vga port, another bsod..

 

After updating the drivers to the latest version (2509) the bsod stopped but instead both monitors just goes black, however the computer is still working *fine*; via remote desktop i can for example restart the computer, play music or start a movie (tho I'll just hear the sound of course).

Any help would be greatly appreciated!

0 Kudos
4 Replies
idata
Employee
1,132 Views

We have not come across any problems with this new graphics driver, which leads me to believe that there might be a different cause to the problem, possibly software related.

- Have you tried reinstalling the operating system?

- Could you test different monitors on the system?

- What is the native resolution of the monitors that you've tested?

0 Kudos
idata
Employee
1,132 Views

- The OS installation is totally fresh - no software on it, not used it at all.

- Tried 4 different monitors, 2 tv's and 2 projectors, same result.

- All of them has a native resolution of 1920x1080.

Grateful for any more suggestions!

0 Kudos
idata
Employee
1,132 Views

Have you tested two HDMI monitors? In my case it was so - one monitor connected to hdmi, another to dvi to hdmi adaptor.

0 Kudos
idata
Employee
1,132 Views

Only have one DVI port, other one is a VGA.

0 Kudos
Reply