Dungeons 4 and Arc770, part 2

[Cultura]

Dear Support,

I have the same exact issue that another user reported under this thread: 

https://community.intel.com/t5/Graphics/Dungeons-4-Arc770-16gb/m-p/1602417#M131479

The issue is that we are selecting some "blocks" to be mined, however we cannot see the selection.

I am attaching 2 x screenshots, one showing how it should look and another one showing how it does look on an Intel Arc770; I will also provide the SSU logs.

The first screenshot has been taken from this video on YouTube:

https://youtu.be/XAJZhw8W9i8?si=uBw6MSbJfQdmSmjX&t=228

Please let me know if you will require anything else.

Regards

[Earl_Intel]

Hi Cultura,

Thank you for sharing this issue with us.

I will discuss this issue with our internal team for further review.

I will post an update once I received an update from my team.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi Cultura,

Thank you for patiently waiting.

We appreciate your concern on bringing up the issues that you are experiencing on your end.

The issue could be resolved after enabling Trinity 11 for this game.

The fix will be available in the future driver version soon, our team is already working on it.

I will post an update once I received an update from my team.

Best regards,

Earl E.

Inte Customer Support Technician.

[NormanS_Intel · Accepted solution]

Hello Cultura,

Thank you for your patience. I'm pleased to inform you that our investigation indicates driver version 101.6653 provides a solution for the issue you've reported. I recommend updating your graphics driver to version 32.0.101.6653 (Latest) and letting us know the results. Please ensure you perform a clean installation using DDU to completely remove any remnants of the previous driver.

I look forward to your response.

Best regards,

Norman S.

Intel Customer Support Engineer

[Cultura]

Thanks, it works as intended! Great work!

[NormanS_Intel]

Hello Cultura,

I hope you had the opportunity to review the information I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently.

Best regards,

Norman S.

Intel Customer Support Engineer

[NormanS_Intel]

Hello Cultura,

I'm pleased to hear that everything is functioning as expected! Should you have any more questions or need additional help, please don't hesitate to contact us. I will proceed to close this inquiry. Once again, If you need further assistance, kindly submit a new question, as this thread will no longer be actively monitored.

Best regards,

Norman S.

Intel Customer Support Engineer