Error code 8 graphics: but I never installed a external graphics driver not even a graphics card

[mar3]

So, when I try to update my graphics, I get error code 8. I have never installed an external graphics card nor have I installed any other graphics card drivers. Also, this is on a laptop. 

[Hugo_Intel]

Hello mar3

Thank you for posting on the Intel Communities. I am sorry you are experiencing an error message when trying to update your graphics driver.

You can follow the troubleshooting steps in the following article to try to resolve the issue:

Exit code 8 "No driver was found that can be installed on the current device"

This issue might also happen in case the driver is not compatible with your graphics adapter, so in case the issue persists after following the instruction in the above article, please let us know the driver version that you are trying to install and create a log file with the Intel® System Support Utility and attach it to your response to get more information on the hardware configuration. 

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello mar3

I hope you are doing fine. 

Were you able to check the previous post? 

Let us know if you still need assistance. 

Best Regards,  

Hugo O.  

Intel Customer Support Technician. 

[Hugo_Intel]

Hello mar3

I hope you are doing fine. 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best Regards, 

Hugo O.  

Intel Customer Support Technician.