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JuanLondono
Beginner
86 Views

Error de color de centro de comando de graficos intel

Hola, me gustaría saber con ustedes sobre un error de Intel, cuando activo para mejorar el color de la pantalla en la aplicación comando de gráficos Intel y apago el pc y lo vuelvo a prender los colores se desactivan automáticamente al iniciar Windows, me gustaría que me ayudaran a solucionar este error

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3 Replies
DeividA_Intel
Moderator
54 Views

Hello JuanLondono, 

  


Thank you for posting on the Intel® communities.   

  


In order to better assist you, please provide the following:  


  


1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  


· Download the Intel® SSU and save the application on your computer: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-


· Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  


· To save your scan, click Next and click Save.  


  

2. Provide the Report for Intel® Graphics Drivers: 

- https://www.intel.com/content/www/us/en/support/articles/000005848/graphics.html 


3. Is this issue recent or old? If possible provide an approximated date.


4. On the picture I cannot understand the issue, try to provide a picture/video of the before and after the configuration.


5. Have you updated the graphics drivers and operating system?




Regards,  


Deivid A. 

Intel Customer Support Technician 


DeividA_Intel
Moderator
42 Views

Hello JuanLondono,


  


Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  


Regards,  


  

Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
Moderator
27 Views

Hello JuanLondono, 


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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