Error occurs when i finished installation of Intel HD Graphics driver. Blue screen error VIDEO TDR FAILURE, igdkmd64. but when i roll back driver to basic display adapter laptop runs smoothly but games and video starts to lag, need a solution for that.

[AlHill]

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Doc

[SGhul2]

Scanning process is not completing as another blue screen occurs BAD POOL CALLER.

[n_scott_pearson]

What processor is in your system? What graphics driver version were you trying to upgrade to?

...S

[SGhul2]

Processor Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz, 2400 Mhz, 4 Core(s), 8 Logical Processor(s)

and trying to upgrade from dell.com recomended for the system.

graphics driver - Intel-UHD-Graphics-Driver_65V37_WIN_26.20.100.7262_A03

[AlHill]

You are using the wrong url for dell, or you are a link baiter. Remove the above link and supply the correct one.

Doc

[SGhul2]

https://www.dell.com/support/home/in/en/indhs1/product-support/servicetag/0-L1R4aTBkaHVvNndIR05iQmxjWXJOdz090/drivers

check out this link.

[AlHill]

Good, but remove the bad link I referenced by editing your post.

Doc

[AlHill]

thank you.

DOC