Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Error occurs when i finished installation of Intel HD Graphics driver. Blue screen error VIDEO TDR FAILURE, igdkmd64. but when i roll back driver to basic display adapter laptop runs smoothly but games and video starts to lag, need a solution for that.

SGhul2
Beginner
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AlHill
Super User
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Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

 

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SGhul2
Beginner
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Scanning process is not completing as another blue screen occurs BAD POOL CALLER.

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n_scott_pearson
Super User
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What processor is in your system? What graphics driver version were you trying to upgrade to?

...S

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SGhul2
Beginner
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Processor Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz, 2400 Mhz, 4 Core(s), 8 Logical Processor(s)

and trying to upgrade from dell.com recomended for the system.

graphics driver - Intel-UHD-Graphics-Driver_65V37_WIN_26.20.100.7262_A03

 

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AlHill
Super User
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You are using the wrong url for dell, or you are a link baiter. Remove the above link and supply the correct one.

 

Doc

 

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AlHill
Super User
563 Views

Good, but remove the bad link I referenced by editing your post.

 

Doc

 

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AlHill
Super User
563 Views

thank you.

 

DOC

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