Error with Intel® HD Graphics 4000

[idata]

I have been having an issue with this for over a month and it is getting frustrating.

Working with Windows 10 HP Probook 4540s. I have updated the driver a zillion times and nothing seems to fix it.

Intel® HD Graphics 4000

Windows has stopped this device because it has reported problems. (Code 43)

Driver Management concluded the process to install driver igdlh64.inf_amd64_3daeca3838e011e0\igdlh64.inf for Device Instance ID PCI\VEN_8086&DEV_0166&SUBSYS_17F6103C&REV_09\3&21436425&0&10 with the following status: 0x0.

This device is not using any resources because it has a problem.

Intel Corporation

4/7/2017

10.18.10.4653

Microsoft Windows Hardware Compatibility Publisher

Please someone help!

[Stefan3D]

Try the new driver 10.18.10.4885 from here: https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33- https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33-

Ignore the yellow bar.

To bypass message "best driver is already installed" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

[idata]

This did not work. I still get the Driver failed to start error.

[Stefan3D]

Try the original driver from HP

https://support.hp.com/us-en/drivers/selfservice/hp-probook-4540s-notebook-pc/5229455 HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Is your BIOS up-to-date?

Are there yellow bangs in device manager?

[idata]

I have downloaded the original driver many times and does not work.

My BIOS version is Hewlett-Packard 68IRR Ver.F64, 7/14/2017, I am not sure how to tell if this is the latest update. But my system is not saying there is an update for it but again not sure how to tell if it needs updated.

[idata]

My BIOS seems to be Up to date. Yes there is a yellow Bang on the Intel 4000 driver in the Device manager

[Stefan3D]

Try the troubleshooter from

https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows

[idata]

This did say the Intel 4000 driver has an error but it also said it did not know what was causing the trouble.

Still not working.

[WTaut1]

Code 48. Rolled back my Windows update.