Errore DirectX Warzone

[Luigi88]

Buongiorno ho riscontato il seguente problema in seguito alla installazione del gioco call of duty warzone, vi allego lo screenshot del problema.

Il mio computer è un: HP 250 G9 Intel® Core™ i7 i7-1255U Computer portatile 39,6 cm (15.6") Full HD 8 GB DDR4-SDRAM 512 GB SSD Wi-Fi 5 (802.11ac) Windows 11 Home.

Attendo vostre notizie

buona giornata

[VonM_Intel]

Hi, Luigi88.

Thank you for posting in our Community regarding the issue you encountered after installing Call of Duty Warzone.

I appreciate you for providing a screenshot of the problem.

I understand that you have an HP 250 G9 laptop. Since this is an OEM, original equipment manufacturer device, please take into consideration that our support may be limited since we are not familiar with the technology, settings, customizations, custom drivers, and features that the OEM has designed and installed on your system, nevertheless, I will do my best to assist you with your concern.

Furthermore, knowing your processor, and system specifications is a good start, but I could still use more information about your system configuration. Please run the Intel SSU report and share the results with me so I can verify details such as OS build, driver version, errors logged at the system level, etc.

Looking forward to your response. Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[NormanS_Intel]

Hello Luigi88,

I wanted to check if you had the chance to review the information we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Norman S.

Intel Customer Support Engineer

[NormanS_Intel]

Hello Luigi88, 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Norman S.

Intel Customer Support Engineer