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Depois que formatei meu computador, não consigo mais colocar resoluções personalizada, pois esse novo software da Intel não permite. Normalmente jogo em resoluções baixíssimas, por causa do péssimo desempenho do Laptop. Na hora de criar uma resolução aparece que o monitor interno não suporta resoluções personalizadas, o que é uma mentira, pois sempre usei e nunca deu problema, alguem sabe resolver?
ps: ja baixei aplicativos externos, como o Custom resolution utility e o Hotkey resolution changer, mas quando mudo para a resolução que eu uso(640x640), a tela fica totalmente preta, ou no jogo fica um quadrado pequeno para o jogo (também não aparece opção de ampliação)
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Hello GustavoScherer
Thank you for posting on the Intel️® communities.
Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.
We need more information to provide support, please share with us the following:
- Which drivers did you try?
- What is the model of the monitor?
- Which connections do you use?
- Intel® System Support Utility (Intel® SSU) results
- Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
- Intel® Graphics Command Center report
- Open the application
- "Support" > "System Diagnostic" > "Generate Report
Regards,
David G
Intel Customer Support Technician
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Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
David G.
Intel Customer Support Technician
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We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
David G.
Intel Customer Support Technician

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