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High GPU Usage | Desktop Windows Manager + Client Server Runtime

5AM
Beginner
251 Views

Hello,

I've been having issues with high GPU usage for a few days now, for unknown reasons.
Nothing was installed, the problem came out of nowhere.
I've read about this everywhere, in NVIDIA forums and beyond. I have tried various methods but nothing has helped.
For this reason I had to stop what I usually did.

It happens all the time, after 5-10 minutes of using Microsoft Edge for example. This is very annoying.
You have to wait about 3 minutes for the laptop to stop lagging.

 

I've noticed that most people have this problem on a Dell laptop, and in my case it's an MSI.
Is there an effective solution to this?
I beg for a quick answer.

 

NVIDIA GeForce GTX 950M, Intel HD Graphics 530

Processor: Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz 2.30 GHz

Installed memory (RAM): 8,00 GB (7,89 GB usable)

System type: 64-bit Operating System, x64-based processor.

0 Kudos
3 Replies
Alberto_R_Intel
Moderator
229 Views

5AM, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

What is the model of the laptop?

Is this a new computer?

When did you purchase it?

Did this problem of high CPU usage happen before?

When did the issue start?

Did you make any recent hardware/software changes?

Which specific Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91...


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



Alberto_R_Intel
Moderator
199 Views

Hello 5AM, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


Alberto_R_Intel
Moderator
176 Views

Hello 5AM, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician


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