Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
22737 Discussions

Experiencing Performance Issues with Intel Arc B580 in Popular Games

danielbrown8998
Novice
‎02-20-2025 02:19 PM
1,818 Views

I've recently upgraded to the Intel Arc B580 graphics card, attracted by its promising specifications and competitive pricing. However, I'm encountering performance issues in games like Fortnite and Minecraft, including stuttering and frame drops, even on moderate settings. I've ensured that my drivers are up to date, but the problems persist. Has anyone else faced similar challenges with the Arc B580? Are there specific settings or optimizations that have helped improve performance? Any insights or solutions would be greatly appreciated.

Labels (1)
Labels:
0 Kudos

Link Copied

5 Replies
JeanetteC_Intel
Moderator
‎02-23-2025 10:03 PM
1,780 Views

Hello danielbrown8998,

 

Thank you for posting in Intel Communities.

 

Have you tried to proceed with a clean installation of the latest graphics driver (32.0.101.6559 (WHQL Certified) for Intel® Arc™ B-Series Graphics) using Display Driver Uninstaller (DDU)? If not, download the driver and follow the steps from the link below.

How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver

 

If the issue persists, kindly share your system configurations so I can further investigate. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

  • Scan: Check the box Everything.
  • Click Scan.
  • Review: When finished scanning, click Next.
  • Click Save (.txt)
  • Sent the SSU logs when you reply to this post.

 

I will wait for your reply.

 

 

Best regards,

JeanetteC.

Intel Customer Support Technician

 


Copy link
danielbrown8998
Novice
‎03-11-2025 06:34 PM
1,592 Views
In response to JeanetteC_Intel

Thankyou @JeanetteC_Intel Its very helpful.

In response to JeanetteC_Intel
0 Kudos
Copy link
JeanetteC_Intel
Moderator
‎02-27-2025 03:44 AM
1,733 Views

Hello danielbrown8998,

 

Have you checked my previous post?

Let me know if you have any question or concerns.

 

 

Best regards,

JeanetteC.

Intel Customer Support Technician


Copy link
danielbrown8998
Novice
‎03-11-2025 06:36 PM
1,592 Views
In response to JeanetteC_Intel

Hello @JeanetteC_Intel 

I've checked it Thankyou.

If i have any question i will let you know.

In response to JeanetteC_Intel
0 Kudos
Copy link
JeanetteC_Intel
Moderator
‎03-04-2025 10:24 PM
1,666 Views

Hello danielbrown8998,

 

I can't see any new posts from you for the past few days. I'll proceed in closing this case now.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

 

Sincerely

JeanetteC.

Intel Customer Support Technician


Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.