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FPS Counter-Strike

I have an Intel® Core ™ i5-8400 processor (9MB Cache, up to 4.00 GHz)
Graphics adapter: Intel® UHD Graphics 630.
On the site https://gameplay.intel.com/ru/CPUAndGameSelected/Index/i58400/642078/0/?AGSView=1/
the settings are shown in full hd resolution, but my graphics do not give 60fps. What could be wrong?

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Hello TemaMac, 

 

Thank you for posting on the Intel® communities.   

 

In order to better assist you, please provide the following: 

 

1. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated:  

  • Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".   
  • Click on the menu where it says "Summary" to change to "Detailed View".   
  • To save your scan, click on "Next", then "Save".   
  • Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach). 

 

2. Provide the Report for Intel® Graphics Drivers, follow this link

3. Please provide a screenshot of the game settings that you are using in your system.  

4. Do you recall if you used to run this game at 60 FPS? If yes, did you make any changes before the issue started? 

 

Regards, 

 

Sebastian M  

Intel Customer Support Technician  


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Hello TemaMac,  

 

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   

 

Regards,  

  

Sebastian M  

Intel Customer Support Technician  


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Hello TemaMac,  

  

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  

 

Regards,  

  

Sebastian M  

Intel Customer Support Technician  


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