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Beginner
390 Views

Facebook in Firefox flashes and blinks, then images disappears... help!

When I browse Facebook on Firefox and scroll in the Timeline, and hovering over a Video Post with my mouse, most of the time the website will freeze for a second, then it will flash and blink, and images in the page will disappear.

SEE THIS SCREENSHOT: https://5.top4top.net/p_1228p2h6x1.jpg

Also sometimes Windows shows a notification that says: Windows had prevented Firefox from accessing Intel GPU.

I think this issue started to happen after using WDDM 2.6 drivers.

The issue doesn't happen when using an older driver.

My system:

---------------

  • i7-7500u (2 cores, 4 threads)
  • Dual graphics:
  1. Intel(R) HD Graphics 620
  2. NVIDIA GeForce 920MX
  • Windows 10 May 2019 Update [18362.86] (Latest version)
  • Firefox 66.0.5 (Latest version)
  • Intel Driver 26.20.100.6709 (Latest version)

Please help 😢

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3 Replies
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Super User
10 Views

Not sure this is an intel problem. You are using a beta of Windows 10.

 

Also, are you using the drivers provided by your laptop manufacturer? If not, you should be.

 

Doc

 

Doc (not an Intel employee or contractor)
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Employee
10 Views

Hello MIsma6, Were you able to check Al.Hill's post? Let me know if you need any more assistance. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation
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Employee
10 Views

Hello MIsma6, Please contact us if you have any additional questions. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation
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