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JuliusMensing
Beginner
126 Views

Flip Screen Hotkeys not working after laptop was in Sleep mode

0 Kudos
4 Replies
Alberto_R_Intel1
Employee
109 Views

JuliusMensing, Thank you for posting in the Intel® Communities Support.


In order for us to be able to provide the most accurate assistance, we just wanted to confirm a few details about your platform:

If this is a laptop, what is the model of it?

Is this a new computer?

When did the issue start?

Did you make any recent hardware/software changes?

Which specific Windows* version are you using?


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


Alberto_R_Intel1
Employee
105 Views

Hello JuliusMensing, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


Alberto_R_Intel1
Employee
96 Views

Hello JuliusMensing, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel


JuliusMensing
Beginner
85 Views

Dear Alberto,

 

apologies for not getting back earlier.

The user was not available but today I could get hold of him.

Please see below the answer to your questions:

If this is a laptop, what is the model of it?

See screenshot attached

Is this a new computer?

Yes

When did the issue start?

It was there all the time

Did you make any recent hardware/software changes?

No

Which specific Windows* version are you using?

See screenshot attached

 

Thank you for your support!