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Fortnite is literally unplayable on intel iris xe

Harryincorrect
New Contributor I
35,231 Views

Hey there. 
So a year back, I tried fortnite on intel iris xe. So practically speaking, the game has 3 runways,
Performance mode
Dx11 
Dx12

DX11 was extremely stuttery. Performance mode on the other hand could give 120 fps straight while dx12 could give 70 fps and worked decent. Pretty happy with it.

2 months later, stuff went bad.
Performance mode was massacred. It wouldn't render properly, and there were stutters EVERYWHERE. Point your camera at the ground, and no problem,  with fps going to whopping 200s. Point somewhere above or just play the game normally, fps starts going like: 200 45 32 42 12 11 10 35, and so on. Made a post about this and they told it'd get fixed (didn't get fixed after a year although gotta admit, there's definitely an improvement. However still unplayable). Played dx12 meanwhile and started loving it a lot more than performance mode.

Then some months back, epic games, the creator of Fortnite pushed the game from unreal engine 5 to unreal engine 5.1. And this is where it goes out of hand.
UE 5 can run dx12 ONLY on graphics cards with an above shader model 6 and unfortunately iris xe has shader model 5.1. This kind of meant that the game itself would not allow players to run the pc on dx12, limiting us to dx11 and performance mode. As I said before,  dx11 is unplayable and performance mode, well, improved but unplayable.
@Xillvion posted about this and finally told it'd get fixed.

Still not fixed.
It'd be cool if you could do something about this since if all future games started using ue5.1>= intel iris xe is going to have to go downhill. The game is entirely unplayable. Just try it.

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8 Replies
Hugo_Intel
Employee
35,157 Views

Hello Harryincorrect


Thank you for posting on the Intel Communities. I am sorry that you are experiencing performance issues when trying to play Fortnite on your system with Intel® Iris® Xe Graphics.


This issue is currently being investigated based on the feedback and troubleshooting captured on your previous thread with the title Insane stuttering in fortnite performance mode. Given the recent update that you mentioned in which Fortnite was upgraded to only use Unreal Engine 5, I will check internally and see if there is an update regarding this issue. I will post back once I have more information for you.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Harryincorrect
New Contributor I
35,145 Views

Thanks a lot, will be looking forward to your response. BTW fortnite has been upgraded to only use unreal engine 5.1 which means that dx12 cannot be run since ue 5.1 goes with only graphics cards with shader model 6 and above.

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Hugo_Intel
Employee
34,845 Views

Hello Harryincorrect


Thank you for your patience. In regards to this issue, our driver developer team is still investigating the problem, at the moment we cannot provide a specific time for a fix to come out, however, once released it will be noted in the driver release notes.


In case you want to get updates later on you can reference the Bug ID 1309536736.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
34,772 Views

Hello Harryincorrect


Since there are no further questions, we will close this thread. In case you want to get an update on the issue you can reference the Bug ID number provide in my previous. Feel free to open a new thread in case you need further assistance.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Harryincorrect
New Contributor I
33,907 Views

how do you reference a bug id?

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1tej1
Beginner
23,756 Views

I totally agree:

 

I have a iRIS xe graphics card and play fortnite... it is a nightmare!!!

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D4re
Beginner
12,628 Views

the exact same thing is happening to me. idk how to fix it or when it will get fixed. even older games like rocket league barely can be played at 40-50fps like its soo bad. i have an i5 1135G7 and Intel(R) Iris(R) Xe fraphics liek you and i get like 240fps on main screen then 12 or 20 in game and then randomly 100 or 120. the frame drops are crazy and i used stretch resolution and these are the results. whenevere i try to shoot someone, i get frame drops and i die. i will rather play on my xbox series x  than play on this man. its crazy.

 

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idec-anymore
Beginner
2,118 Views

While I am on a low-end device, I still have these problems on recent updates. Using the update Fortnite recommended me, Intel Xe version 31.0.101.5534, significantly improved it to the point where while not preferable it is playable on my device and version 31.0.101.5590 made the problem all but nonexistent.

The problem is these versions aren't listed on the site anymore. I reset my computer a while back and I had to use the wayback machine to get 5534 but I haven't found a working download page for 5590. I asked support but they refused to give me an installer claiming that it would potentially harm my device even though I had used it as my graphics driver version reliably for years before the reset without any issue and the versions they did recommend me to use were far older and performed horribly.

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