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Hello,
If your game is not on the compatibility list for this graphics controller, this means Intel has not specifically tested the game on this controller, and is not aware of any issues.
For the list of tested games, go here:
http://support.intel.com/support/graphics/sb/cs-012643.htm http://support.intel.com/support/graphics/sb/cs-012643.htm
Please try the following steps to troubleshoot this issue:
Test setting the Windows* desktop to High Color (16 bit) color depth in Display Properties.
Update the video driver installed. Intel makes available generic versions of the Intel® graphics drivers. However, Intel always recommends that you check with your computer manufacturer and use the latest Intel graphics driver provided by your computer manufacturer. Your computer manufacturer may have altered the features, incorporated customizations, or made other changes in the drivers they provide for your computer.
- If you have already tried the latest driver from your computer manufacturer and would like to try instead the generic Intel graphics driver, you may download the latest generic driver from the Intel Download Center:
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+controllers&ProductProduct=Mobile+Intel%c2%ae+4+Series+Express+Chipset+Family&ProdId=2991&LineId=1101&FamilyId=39 http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+controllers&ProductProduct=Mobile+Intel%c2%ae+4+Series+Express+Chipset+Family&ProdId=2991&LineId=1101&FamilyId=39
- If during the installation of the Intel generic drivers you get this message: "driver not validated on this computer", go here for further instructions:
http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm
-Check the game developer's website for any game updates or patches.
- For additional game troubleshooting information, please visit the following link:
http://support.intel.com/support/graphics/gaming/index.htm http://support.intel.com/support/graphics/gaming/index.htm
Also check the "Game settings optimization" article at:
http://www.intel.com/support/graphics/sb/cs-012644.htm http://www.intel.com/support/graphics/sb/cs-012644.htm
If the issue persists please contact the game developer for additional information and troubleshooting assistance.
